Slack Work App

The Slack Work App brings your Inkeep agents directly into Slack. Team members can interact with agents by mentioning @Inkeep or by using /inkeep commands.

Key features

• Public responses — All agent responses are visible to everyone. @Inkeep replies in a thread, /inkeep posts at the channel root, and message shortcuts reply in a thread on the target message
• Direct messages — DM the bot for private one-on-one conversations using your workspace default agent
• Thread context — Mention @Inkeep in a thread to give the agent full conversation context
• Agent configuration — Set a workspace-wide default agent, or assign specific agents to individual channels
• Account linking — Unlinked users are automatically prompted to connect their Inkeep account when they first interact with the bot, and their original question resumes after linking
• Channel-based authorization — When an admin assigns an agent to a channel, members can use that agent without needing explicit project access

How it works

1. A user sends a message via @Inkeep, /inkeep, a message shortcut, or a direct message
2. The Inkeep API verifies the user's identity and resolves the configured agent
3. The agent processes the message (with optional thread context) and streams a response
4. The response appears publicly — as a threaded reply (@Inkeep, message shortcuts, DMs) or at the channel root (/inkeep)

Which agent handles my request?

The app uses an agent resolution priority to decide which agent responds:

If no agent is configured at either level, the bot prompts you to ask an admin to set one up in the dashboard.

Get started